Mobile App Connectivity & Troubleshooting
27 articles
DJI GO / GO 4 App Flight Data Error
A DJI GO / GO 4 App Flight Data Error occurs when the mobile application detects…
DJI GO / GO 4 App Map Not Loading
When the map window in the lower corner of the DJI GO or DJI GO 4…
DJI GO / GO 4 App Image Transmission Error
A DJI GO / GO 4 App Image Transmission Error occurs when the live HD video…
DJI GO / GO 4 App Login Failed
A DJI GO / GO 4 App Login Failed error means your mobile device cannot authenticate…
DJI GO / GO 4 App Device Not Supported
If Google Play or the Apple App Store warns that your device is “not compatible with…
DJI GO / GO 4 App Black Screen or Video Feed Not Working
A black or blank screen in the DJI GO or DJI GO 4 camera view—especially when…
DJI GO / GO 4 App Not Connecting to Drone
When the DJI GO or DJI GO 4 app displays “Disconnected” or stays stuck on the…
DJI GO / GO 4 App Not Opening or Crashing
When the DJI GO or DJI GO 4 app crashes immediately upon opening, freezes at the…
DJI GO / GO 4 App Remote Controller Not Detected
When the DJI GO or DJI GO 4 app fails to detect the remote controller, the…
DJI Fly App Storage & Cache Error
A “Storage Full” or “Cache Error” warning in the DJI Fly app indicates that either your…
DJI Fly App Not Recognizing SD Card
When the DJI Fly app displays “No SD Card,” “SD Card Error,” or automatically defaults to…
DJI Fly App Cannot Link Aircraft
When the DJI Fly app cannot link your aircraft to the remote controller, the wireless pairing…